We’re down a team member right now. And it’s my job to find the replacement. It means more hours, extra work, and often more stress….But in reality, I love it. Why do I love it?
–It’s a chance to become better as an organization. No matter how good the last person was, a new person can, and should, always add something new—new ideas… perspectives… energy. I believe in continually improving so this is a great opportunity to do just that!
–It’s a reminder of how great our organization is and how much I believe in what we’re doing here at Kegerreis. I get to tell that story to new people, see their excitement, confirm the reality of it, and come back to my own work with that excitement fresh again.
–I get to meet new people and learn about what they’ve seen and learned from other companies by working there.
There is much more that I could talk about, but these are the big 5. So what do I look for? After hiring and firing for 17 years, here are some basic recommendations….
1) Do I really like this person? Is this someone I want to work with day in and day out, shoulder to shoulder, in the trenches? No matter the talent, if I don’t really like this person it will become a source of friction.
2) Do I trust this person? If I can’t trust them, then I can’t count on them. And certainly our customers can’t, either.
3) Do I EXPECT them to succeed? My first real professional mentor, John Hayes, once told me, “Hire people you EXPECT to succeed, not HOPE to succeed.” Sounds obvious, huh? But it’s really the best hiring advice I’ve ever received. It’s easy to get caught up in liking a person and wanting to help them. But if it’s only a hope and not a strong conviction, then, in all likelihood, it won’t work. In spite of John’s advice, I still made this mistake more than once.
4) Are they using their intelligence? Everyone has unique gifts and intelligence is measured in many ways, but I will only hire people who demonstrate they learn from their mistakes and focus on utilizing their intelligence in successful ways.
5) Do they really value personal growth?
After 11 years here with Kegerreis, I can tell you that building a team of wonderful people I love is a beautiful and powerful thing. Hiring is a huge opportunity, and it’s tremendously important. Make the very most of it.